Privacy Policy
SECTION 1 – Introduction
Welcome to Little Lumi Candle London. We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit littlelumi.co.uk.
SECTION 2 – Information We Collect
We collect the following types of information:
Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
Technical Information: We automatically collect data such as your IP address, browser type, and website usage via cookies and analytics tools.
Communication Data: If you contact us via email or social media, we may store records of your messages.
SECTION 3 – How We Use Your Information
We use your information to:
✅ Process and fulfill orders
✅ Provide customer support
✅ Improve our website and services
✅ Send promotional emails (only if you opt-in)
✅ Comply with legal obligations
SECTION 4 – Cookies and Tracking Technologies
We use cookies to improve user experience, analyse website traffic, and personalise content. You can control or disable cookies in your browser settings.
SECTION 5 – Third-Party Sharing
We do not sell or rent your personal data. However, we may share your information with:
Payment Processors (e.g., Stripe, PayPal) to securely process transactions
Shipping Providers to deliver your orders
Marketing & Analytics Tools (e.g., Google Analytics, Meta Pixel) to improve our services
SECTION 6 – Data Protection & Security
We take reasonable security measures to protect your data from unauthorised access, alteration, or disclosure. However, no online platform is 100% secure, so please take precautions when sharing personal details online.
SECTION 7 – Your Rights
You have the right to:
1. Request access to your personal data
2. Correct or delete your data
3. Withdraw consent for marketing communications
4. Lodge a complaint with a data protection authority if you believe your rights have been violated
SECTION 8 – Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: Hello@littlelumi.co.uk
🌍 Website: littlelumi.co.uk
📍 Address: 483, Green Lanes, London, England, N13 4BS
Effective Date: 29/01/2025
Last Updated: 29/01/2025